Investigative Technology
G4S’ investigative technology gives customers the power to analyze and manage data in rapid ways for investigations and compliance
Customers achieve better performance-based outcomes while quickly deriving value from all of the reporting tools available including:
G4S® CaseTrak™
G4S® CaseTrak™ provides on-demand access to case information, case documentation and resources. With G4S® CaseTrak™, assignments are automatically integrated into the web-based application upon each instruction, giving immediate access to a fully-managed and customized-reporting system. G4S’ leading edge technology streamlines workflow and calculates ROI.
Outcome Reporting
G4S’ Outcome Reporting platform includes an insurance-specific component to help insurance companies, third-party administrators and self-insured companies implement ROI measurements for calculating claims cost savings on investigation activity.
The G4S Outcome Reporting framework enables organizations to monitor and analyze data across a variety of metrics -- an added business benefit. The solution provides executives and senior management with a greater understanding of the company’s claims cost savings coupled with the ability to monitor performance-based outcomes on suspect claims referred for investigation.
Digital Dashboard
G4S’ Digital Dashboard is a dynamic tool offering a comprehensive reporting platform by providing a powerful way to monitor investigative spend, performance and outcomes in real-time by visualizing data through the use of charts and graphs. The exchange of information is streamlined and available to users based on roles and responsibilities leveraging the dashboard’s flexibility; organizations can control and monitor investigative performance at the executive, regional and branch level with in-depth drill down capabilities.
ezReferral
G4S ezReferral allows a claims handler to securely send investigations directly to G4S from a desktop icon. The key components of G4S ezReferral are increased efficiency, accuracy and security of data. Claims adjusters find a reduction in the administrative effort required to refer a claim for investigation. The need to complete lengthy forms is now obsolete as G4S ezReferral fills in the valuable claim information automatically.
Data transfers reduce the risk of manual errors and can access all claim information relevant to an investigation. Complete and accurate information allows G4S’ experienced Case Managers to better serve clients by providing thorough “game-plans” and investigation recommendations, increasing the effectiveness of each investigation.