Regional CEO, G4S North America
Prior to OfficeMax, he was President, North America Commercial for ADT/Tyco Security Services and served as Senior Vice President, Global Sales and Global Partners, at Nortel Networks, Inc. John also served as President of the start-up firm, Nanovations Technology, in the photonics industry where he had responsibility for sales, marketing, business development, R&D, manufacturing and distribution.
He began his career at Comdisco, where he rose through the ranks to serve as Executive Vice President of Sales and Marketing for the $3.5 billion company as well as President of Communications Capital.
John, a board member for Miami University Advisory Athletic Board and past board member of the Make-a-Wish Foundation, holds a bachelor’s degree in business from Miami University, Oxford, Ohio.
Chief Innovation and Technology Officer
Brian joined the then Wackenhut Corp. in 2001 as the Chief Information Officer. Brian is also responsible for RISK360® and Secure Trax® development, implementation and support worldwide.
Prior to joining G4S, Brian was the Vice President of IT at Diageo and Senior Systems Engineer at GE Aerospace. He has a B.S. degree in Computer Science from State University of New York College at Potsdam and a M.S. degree from Polytechnic Institute of New York University.
Chief Financial Officer, G4S North America
Susanne joined G4S in 1998 where she was responsible for Group 4 Falck’s Reporting, Controlling and Internal Audit activities worldwide. She moved to the United States in 2004 to become the Chief Financial Officer of Wackenhut, which had been recently acquired by Group 4 Falck. She became Chief Financial Officer for G4S North America in 2008 and for G4S Americas in 2010.
Susanne began her career as an economist in Denmark. She then worked for AT&T and Lucent Technologies where she served as manager corporate finance (based in The Netherlands); manager financial services (based in Hong Kong); and, Regional Treasurer Europe, Middle East & Africa (based in Belgium). Susanne attended the University of Copenhagen, Denmark, where she earned a master’s degree in economics and finance.
Senior Vice President, Corporate Human Resources
He holds a bachelor's of science degree from Georgia College and State University. He leads a staff of 17 Corporate Human Resource and Training professionals.
Chief Corporate Development Officer
Fiona joined G4S in the United Kingdom in 1992. As one of the founding team members of G4S' Care & Justice business, she was instrumental in the successful start-up of several business lines, including prisoner transportation, the UK's first public safety Public Private Partnership contract achieving a 25-year operating concession and leading Offender Monitoring pilots in the UK through to national contracts.
Fiona moved to the United States in 2002 and was responsible for the operation of the G4S Youth Services and G4S' offender monitoring business which grew ten-fold under her direction. Ms. Walters has also been responsible for G4S' Government focused major bid activities, delivering contracts that supported organic growth in excess of 35 percent.
Prior to joining G4S, Fiona spent several years in diverse businesses, including telecommunications, advertising, publishing and consultancy. Fiona is a member of several professional associations including ASIS.
General Counsel, G4S North America
Prior to joining G4S North America, John served in a number of roles with the Group, including SVP Support Services and General Counsel of Securicor’s U.S. business, Group Legal Counsel in the Group’s UK Headquarters, and most recently General Counsel for the Asia Middle East Region based in Hong Kong. John completed the G4S Leadership Program in 2010.
After a judicial clerkship, John began his legal career as an attorney with Ford & Harrison LLP in Atlanta and Washington, DC, specializing in labor and employment law. He held in-house legal positions with Continental Airlines and Nations Air Express before joining G4S in 2000.
John holds a B.S. in Business Administration from Georgetown University and a J.D. from the University of Georgia School of Law. He also holds the Senior Professional in Human Resources designation.
Chief Information Officer, G4S North America
Senior Vice President of Marketing and Communications
Prior to that, Sarah spent several years at ADT/Tyco Integrated Security where she led the marketing services department and spearheaded the multi-million brand transition from ADT Commercial Security to Tyco Integrated Security.
Sarah also worked at Nortel/Avaya, where she led teams responsible for marketing, sales operations and business operations for global accounts and global partners.
Sarah holds a master’s degree from the University of North Carolina at Chapel Hill. She has a dual bachelor’s degree from Salem College in German and International Business.
President, Technology Solutions, G4S North America
Frank's most recent role prior to joining G4S was President of Wintrust Capital, a division of the Wintrust Financial Corporation, where he launched the firm's technology finance business in the United States. Prior to Wintrust, he was the Chief Marketing Officer at Tyco Integrated Security, was responsible for the separation efforts of ADT and Tyco Integrated Security, and led teams in product management, customer/vertical development, innovation, strategy and business development.
Over the years, Frank has held numerous senior management positions, including President of Presidio Technology Capital, as well as Chief Executive Officer and co-founder of Velocity Financial Group, a Chicago-based specialty finance company, where he successfully raised $400 million to launch the business.
Frank also spent 18 years with Comdisco, Inc., a technology, IT services integration and leasing company. At Comdisco, Frank held multiple senior-level positions, including Chief Executive Officer of Comdisco's Service and Integration division, as well as various senior management positions in the United States, Europe and Asia where he built businesses in healthcare, telecom and biotechnology industries.
CEO, G4S Compliance & Investigations
He founded MJM Investigations in 1989 to provide professional and innovative investigation solutions to the insurance industry. He has more than 20 years of expertise in insurance investigations, loss prevention, risk management and security information gathering in both the public and private sectors.
Michael received his Bachelor of Science from Trenton State College. He is a well-known philanthropist and regularly volunteers and contributes to numerous charitable organizations around the world. He resides in Raleigh, North Carolina, with his two sons.
President, G4S Secure Solutions North America
Drew joined the then Wackenhut Corporation in 1987 as a Supervisor in the physical security department of the Miami, Florida, area office. In 1988, he was promoted to Manager, Business Development, to General Manager of our Broward County office in February 1991, to Vice President of the Florida region in 1995, to Sr. Vice President of the Security Services Division in 2003, and the position of President in 2005.
In 2008, Drew was again promoted to President, North America where he has responsibility for Secure Solutions USA, Secure Solutions Canada, G4S Regulated Security Solutions/G4S NSSC, our nuclear services company, and G4S Youth Services.
Drew holds an Associate of Arts degree in criminal justice, is a member of the American Society for Industrial Security (ASIS) and previously served as Chairman for the Private Investigation, Recovery and Security Advisory Council for the Florida Department of Agriculture and Consumer Services. Drew serves on the Board of Directors for the corporation. Drew also serves on the Board of the Palm Beach County Sheriffs Foundation.
President, G4S Regulated Security Solutions
Before joining the G4S team in 2011, Gene was a Federal Bureau of Investigation (FBI) Special Agent and member of the Joint Terrorism Task Force (JTTF) where he managed domestic terrorism investigative matters while providing security solutions and technical expertise to external government entities. He was a Committee Chairman within the Regional Domestic Security Task Force (RDSTF) with more than 100 government agencies participating. The focus was on identifying domestic terrorism threats and unifying agencies to share knowledge, resources and solutions.
Gene holds a Bachelor of Science Degree in Economics from Florida State University and is a graduate of Cornell University’s G4S North American Leadership Development Program.
President, AMAG Technology
Kurt began his security career in 1995 at Sensormatic Corporation before moving to ADT Security Services where he worked his way up for 15 years to Group Director, Integrated Solutions Sales. Kurt built an advanced services team to lead sales and business development for the Proximex acquisition (Physical Security Information Management software) across all vertical markets of ADT. At ADT, he built a track record of success in sales and sales management, managing revenue and growing revenue year over year.
As Vice President of Global Sales and Marketing at Quantum Secure (Physical Identity And Access Management software), Kurt reorganized Sales, Business Development and Marketing teams which helped increased global pipeline, sales and year over year revenue growth.
He is an expert in PSIM/PIAM enterprise software and IP based security solutions such as access control, video and intrusion. He thrives on improving processes and strategizing sales and marketing initiatives to achieve results by understanding the customer and how solutions and services can benefit their organization.
Robert Dodge, CPP
Executive Vice-President, G4S Corporate Risk Services
Prior to G4S, Mr. Dodge gained more than 20 years of expertise in Security, Investigations, and Security Consulting, including a 14-year career as the International Senior Vice-President at Pinkerton, one of the world’s largest risk mitigation firms. During his tenure with Pinkerton, Mr. Dodge was responsible for managing all International Offices and Operations in Latin America, Middle East, Africa, Europe and Asia along with the Global Supply Chain Security Consulting Division and Global Intelligence Division.
Mr. Dodge’s expertise also includes experience as a Corporate Investigator with global responsibility for a large multi-national high-tech corporation. Additionally, Mr. Dodge worked for a private investigations firm where he provided global investigations and security consulting services for corporate clientele in Silicon Valley. He also served as Vice-President for Securitas Group in Northern California.
Throughout his career, Mr. Dodge has managed and operated on security and investigative projects in more than 60 countries around the world. He also has specialized expertise in corporate investigations as well as risk, vulnerability and threat assessments. In addition to his distinguished career, Mr. Dodge also served honorably in the U.S. Navy.
- Bachelor’s Degree – Criminal Justice, Northeastern University, Boston, MA
- FBI Domestic Security Advisory Council (DSAC) Academy Graduate
- Securitas Executive Training (SET) Graduate
- Certified Protection Professional (CPP) - ASIS International
- Licensed Private Investigator - CA, WA
- Private Patrol Operator (PPO) - CA
- Affiliations / Memberships
- ASIS International Member
- ASIS International Committee for the Development of International Risk Assessment Guidelines & Standards
- California Association of Licensed Investigators (CALI)
- Chief Security Officer Committee for the National Law Enforcement Museum
- Chief Special Agent Association
- Electronic Crimes Task Force
- FBI Domestic Security Advisory Council (DSAC)
- FBI Infragard Program
- State Department Overseas Security Advisory Council (OSAC)
- U.S. Secret Service
Chief Operating Officer, G4S Compliance & Investigations
As head of an expanding team in over 5 countries, Mr. Faggart brings his hands-on direct leadership approach, values-centered management and dedication to building a winning culture of excellence to G4S and its clients. He has also completed three international acquisitions including the Canadian and Australia units.
He has served on the Board of Directors for the Raleigh, N.C. Region of Junior Achievement, an organization in which business and community volunteers provide hands-on economic education for students in order to prepare them for their future roles as leaders, voters, consumers and employees. As a graduate of University of North Carolina-Charlotte in 1985, Mr. Faggart holds a Bachelor of Science degree in Criminal Justice.
Executive Vice-President, Business Development, G4S Compliance & Investigations
Mr. Buchanan has more than 20 years of experience in the insurance industry including operations, sales, consulting and product development around the globe. Throughout his career, he has launched and integrated several new operational solutions including life and health services and defense-based investigations, as well as the integration of the property unit.
As a member of the global leadership team, he was involved in leading a number of key and strategic G4S initiatives including Enterprise Investigation Management, ezReferral, Digital Dashboard and the organization’s breakthrough Outcome Reporting Platform that is redefining investigative ROI as it is known today.
Mr. Buchanan successfully completed the G4S Global Business Leadership Program. He began his career as an investigator at G4S in 1990 after obtaining a degree in business management from North Carolina State University. As his career progressed, he went on to manage operations and sales where he produced consistent and record growth across the US, earning him increased responsibility, in the Executive Vice-President role.
Senior Vice-President, Account Management, G4S Compliance & Investigations
Mr. Erickson collaborates with a network of regional business leaders to support G4S’s efforts to successfully conduct business across industries and geographies balancing resources to ensure high-quality service to both internal and external clients. By advocating the use of G4S’s technology within G4S, he has helped the organization develop solutions that organizations around the country implement with confidence.
He became a Senior Vice-President in 2012 after serving as Vice-President of Sales. He has been recognized for his innovative, effective approach to providing investigations, technology and project management support for national and international clients. Previously, he served as the Director of Information Technology and Operations Management, where he directed strategic support and partnering activities for all of G4S.
Mr. Erickson is active in his local community. Prior to G4S, Erickson had a distinguished 12 year career in the Special Operations and Military Intelligence unit with the U.S. Marine Corps.
Senior Vice-President, Finance, G4S Compliance & Investigations
Prior to this role, he was responsible for leading the Technology and Software Development division. In this role, Mr. Demarais fostered close working relationships with sales and operations to ensure G4S technologies were aligned with client needs and market demand. He has been instrumental in leading G4S’s evolution as a provider of investigative technology solutions that deliver the benefits of powerful performance metrics into the hands of clients. In addition, he streamlined applications and support from a global perspective and aligned the efforts of headquarters staff with IT counterparts around the globe.
Mr. Demarais began his career at G4S in 1999 as an Investigator. In 2001, he became the Director of Investigations and relocated to Raleigh to run daily surveillance operations. After several years of hard work and dedication, he was promoted to Director / AVP of Production and in 2006 to Vice-President of Technology.
Before joining G4S, he headed a small property and casualty insurance brokerage firm in northern New York, where he held licenses for life, accident, health, real estate and property and casualty sales, in addition to being a registered representative and financial advisor. He holds a science and mathematics degree from the University of North Country College.
Brett Douglas, CFE, CIFI
Senior Vice-President, Operations, G4S Compliance & Investigations
Under his leadership and direction, G4S’s SIU team has received numerous accolades for proactive fraud fighting. As a member of the global leadership team, Mr. Douglas is instrumental in leading a number of key initiatives to facilitate strategic partnerships and customized programs for G4S clients. He led the effort to develop the company’s breakthrough Absence Management / Leave of Absence Investigation Program that is redefining the FMLA investigation marketplace.
Prior to joining G4S in 2010, he had 20 years’ experience in the investigations industry, spanning operations, consulting and sales across North America. He is responsible for delivering consistent work product while driving the organization’s SIU growth strategy. A graduate of California State University, Sacramento with a Bachelor of Science degree in Criminal Justice and a concentration in Investigations, Mr. Douglas is a devoted supporter of the university. Mr. Douglas is a distinguished member of or holds key titles in the following organizations:
- Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners
- Certified Insurance Fraud Investigator (CIFI) – IASIU
- Northern California Fraud Investigator’s Association (NCFIA)
- California Licensed Private Investigator
- Association of Insurance Compliance Professionals
Vice-President, Technology, G4S Compliance & Investigations
Mr. Sheldon began his career at G4S in 2004 as a Software Engineer and quickly moved up the ranks to Team Lead, IT Manager and Director of Software Development & Business Intelligence. During his tenure, he has been responsible for the creation of the G4S Business Intelligence and Security & Compliance Teams as well as architecting and developing G4S eTrainer, Digital Dashboard and Outcome Reporting. Prior to joining G4S, he worked with one of the nation’s largest computer software and technology companies. He also possesses more than 20 years of entrepreneurial experience, having created and operated his own software consulting company.
Mr. Sheldon studied Pre-Law at UNC-Greensboro and UNC-Charlotte where he received his Bachelor’s Degree in Sociology, Political Science and Criminal Justice.
Larry Henning, CFE, CIFI
Mr. Henning joined G4S Compliance & Investigations in 1998 as Vice-President to assist with the national and global expansion of its insurance investigations, regulatory compliance, and fraud practice. He developed and implemented the procedures and training for the Special Investigation Unit (SIU) and was instrumental in the growth of the investigative practice to more than $100m.
Prior to G4S, Mr. Henning spent nine years with the Nationwide Insurance Enterprise as Corporate Manager of Special Investigations at their headquarters in Columbus, OH. Mr. Henning spent 12 years in law enforcement with a large metropolitan Atlanta Police Department, with most of those years assigned to the Criminal Investigations Division where he attained the rank of Lieutenant. He spent several years in an undercover capacity, including assignments to lead the Intelligence Unit where he coordinated criminal investigations with the GBI, FBI, ATF and other law enforcement agencies in Georgia and across the Southeast.
In addition, Mr. Henning has been, and continues to be, very active in several professional investigation, security and insurance fraud organizations. Mr. Henning is an internationally recognized and sought after speaker on many topics within the corporate investigations and insurance fields.
- Bachelor of Science - Criminal Justice - Georgia State University
- University of Georgia - Police Command School
- Numerous Law Enforcement Training Programs 1978-1990
- Certified Fraud Examiner (CFE) - Association of Certified Fraud Examiners
- Certified Insurance Fraud Investigator (CIFI) - IASIU
- Licensed Private Investigator - CA, NY, PA, MA
- Currently pursuing Certified Protection Professional Designation (CPP)
- ASIS - International Committee for the Development of International Investigations Standards
- IASIU - International Association of Special Investigation Units - Past President & Board Member